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      Safelite AutoGlass

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      Safelite AutoGlass reviews

      Honest Work, Awful Benefits - Windshield Replacement Technician Safelite AutoGlass Employee Review

      1.0
      15 Jan 2026
      Windshield replacement technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Very self-focused work, good training, hands on, a lot to learn but in a good way, good work environment, great hours, good pay, a lot of room to grow.

      Cons

      The honest to god worst benefits ever! Roughly no holiday days, vacation is denied frequently and often, you're an easily replaceable pawn, they don't care what happens in your personal life they expect you to show up every day with no questions ask, way too much of your work and pay are based on elements out of your control, way too much work with no time to rest, you're denied break most days due to how much they overschedule you. 0 empathy from anyone at all, I lost my car due to a car crash and was expected to show up the next day no questions asked.

      avatar
      Safelite AutoGlass Response
      5mo
      We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

      Explore other reviews about Safelite AutoGlass

      5.0
      19 Jun 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good starting pay and training program

      Cons

      Customers aren’t always nice and like to hang up on you

      avatar
      Safelite AutoGlass Response
      4d
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      1.0
      24 Jun 2026
      Master technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Tons of extra overtime pay, opportunity for your pay to change by 5 or 10 percent in either direction twice a year, completely free from corporate communication, bonuses will be held and never paid out so you dont have to worry about saving it yourself! Cheers to the belron "thank you" (more like a belron "screw you") they gave us years ago and I never saw a dime of before I left.

      Cons

      Surprise! Six day weeks. Maybe 7 we dont know. Whoops all loaned out to other shops, little to no warning or planning You dont matter to anyone in your chain of command They want you to feel like you can talk to them.. but not to actually do it. No follow up from management, everything is out of their hands and yadda yadda yadda

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      Safelite AutoGlass reviewsSafelite AutoGlass Windshield Replacement Technician reviewsSafelite AutoGlass review