Run. - Anonymous employee SSM Health Employee Review

1.0
11 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discount at the hospital cafeteria and gift shop.

Cons

Where to start .. ZERO accountability across the board. No need to respond to emails, nobody else does. Work life balance, sure, if you don't mind faculty ignoring your work hours, being an hourly employee, and calling you at all hours asking questions that the answers were already provided to them in an email... But who reads those (not faculty or higher ups, that's for sure), and no repercussions for not reading important emails and not following through. Medica is the insurance provided by one of the biggest healthcare companies, they literally provide the worst insurance in the US! Pay...it's better than McDonald's, but barely pays the bills. They pretend to do market comparison research regularly, but it's not true for non clinical staff, the people who keep the place running. EVERYTHING is so impersonal. You can't contact anyone in HR personally, if needed, cause the ones assigned to our department, don't respond. You must always put in a ticket to get a hold of anyone, and in my experience, they answer one quick question then mark resolved, even if you have follow up questions, they really do not care.

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SSM Health Response
6mo
Thank you for taking the time to provide detailed feedback. Please know we are taking your review seriously and will pass this response to the appropriate team. Thank you.

Explore other reviews about SSM Health

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work with

Cons

Not i can think of

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Friendly Coworkers Ability to change things to better the work environment

Cons

Pay is not as competitive to other hospitals outside of SSM or even some retail locations Sometimes outside management makes changes with no clear directive or reasoning

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