Where to start ..
ZERO accountability across the board.
No need to respond to emails, nobody else does.
Work life balance, sure, if you don't mind faculty ignoring your work hours, being an hourly employee, and calling you at all hours asking questions that the answers were already provided to them in an email... But who reads those (not faculty or higher ups, that's for sure), and no repercussions for not reading important emails and not following through.
Medica is the insurance provided by one of the biggest healthcare companies, they literally provide the worst insurance in the US!
Pay...it's better than McDonald's, but barely pays the bills. They pretend to do market comparison research regularly, but it's not true for non clinical staff, the people who keep the place running.
EVERYTHING is so impersonal. You can't contact anyone in HR personally, if needed, cause the ones assigned to our department, don't respond. You must always put in a ticket to get a hold of anyone, and in my experience, they answer one quick question then mark resolved, even if you have follow up questions, they really do not care.