Root Inc.

Root Inc. reviews

Get Off This Sinking Ship (don’t believe the good reviews) - Anonymous employee Root Inc. Employee Review

1.0

21 Apr 2022

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- The OG employees are wonderful and truly care about the company - Decent PTO

Cons

- Customer Service has turned into an old boys club. If senior management does not like you, you’ll never go anywhere. - No employee development - Toxic Culture - So focused on doing fancy new things that they ignore the core broken parts - Hard to take PTO due to staffing issues - Departments do not communicate - The RIF was wildly mishandled

Root Inc. Response

We appreciate your feedback and your contributions to Root during your time with us. We wish you all the best in the future.

Explore other reviews about Root Inc.

5.0

9 Apr 2026

Claims adjuster

Recommend

CEO approval

Business outlook

Pros

Has been the best employee I've had throughout my career, and by far the best insurance company. They are transparent, they care about employees, and if you do your job there are opportunities for growth all over the place.

Cons

Can't think of a negative thing to say so far

Root Inc. Response

2mo

We're delighted to hear how positive your experience has been at Root. Thanks for leaving a review.

1.0

22 Jun 2026

Total loss claims adjuster

Recommend

CEO approval

Business outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

Root Inc. Response

We appreciate your contributions to Root during your time with us and we wish you the best.

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Root Inc. reviews Root Inc. review

Root Inc.

Get Off This Sinking Ship (don’t believe the good reviews) - Anonymous employee Root Inc. Employee Review

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