Good place to work - Complex Claims Adjuster Root Inc. Employee Review

4.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Really positive environment. Management does a good job of keeping things positive.

Cons

Non-standard auto policy claims are extremely difficult to deal with, but not nearly as a bad as the mouth breathers who buy the policies. Very difficult customers.

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Root Inc. Response
4mo
We’re proud of our teams who work hard to support customers during difficult moments. Serving our customers with empathy and professionalism is core to who we are. Thank you for the feedback and we're glad you had a positive experience at Root.

Explore other reviews about Root Inc.

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Has been the best employee I've had throughout my career, and by far the best insurance company. They are transparent, they care about employees, and if you do your job there are opportunities for growth all over the place.

Cons

Can't think of a negative thing to say so far

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Root Inc. Response
2mo
We're delighted to hear how positive your experience has been at Root. Thanks for leaving a review.
1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

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Root Inc. Response
1w
We appreciate your contributions to Root during your time with us and we wish you the best.
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