29 Apr 2020
Rocket Lab Response
6yHi there,
Thank you for sharing your feedback with us. We're sorry to hear that you feel that your time at Rocket Lab has so far not lived up to the hype and excitement you felt coming into it.
Naturally we do encourage our staff to work hard - we're the global leader in small sat launch and we couldn't have achieved our 100% mission success rate, which we are all incredibly proud of, without hard work. However, we certainly don't encourage anyone to ever push themselves so hard that it affects their family lives or their health.
We always encourage employees who feel overloaded to speak to their manager, so workloads can be redistributed or additional support can be brought in. We also offer EAP services free of charge for all employees, to provide specialist support for anyone going through a difficult time.
Regarding your thoughts on training, management and remuneration - we acknowledge that there are improvements to be made in these areas. That's why we are committed to creating more focused training materials and programs, including leadership training, this year. We are also currently in the process of launching comprehensive career mapping matrices, as well as a new performance review process, which will help us ensure that our team's skills and efforts are fairly recognised.
Our staff are incredible people and we take great pride in knowing they are the best in the world. At a time when many of our competitors are making mass redundancies or closing their doors altogether due to the COVID-19 crisis, we have not made a single person redundant to date. This has come at a financial sacrifice for the company, but it is infinitely worth it to look after our people.
Again, we're sorry to hear to hear that you're unhappy with the way you feel things are at the moment, but we are dedicated to change for the better of everyone at Rocket Lab, if you feel there is further feedback you would like to give, you are able to confidentially email us at peopleandculture@rocketlab.co.nz. We hope you will support us and stay with us to see the benefits these changes will bring in the future.
- Rocket Lab People and Culture