Apply only for the experience, not if you want to promote - User Support Technician II Riverside County Information Technology Employee Review

Great leadership and lots of exposure to modern tech.

Hard to get noticed for some individuals

This has been a great role while raising children. The county has a 9/80 schedule, holidays off, discounts at some childcare facilities. Staff are friendly. Leadership is supportive and kind.

As is typical in an internal services department (the IT Department). There are times when customer departments will demand bad decisions that negatively impact service to the public. However, this is a pain point shared by every government IT department I'm aware of. The ability of the County government to respond to recent rapid inflation is insufficient (2023). It feels like taking a pay cut to keep working here.