Cooperate is focused on all the wrong things. - Key Holder Rituals Employee Review

2.0
25 May 2019
Recommend
CEO approval
Business outlook

Pros

Not that much work. Stores are really slow but there’s a lot of operations behind stores that are clearly not profitable. 48 hours of sick days for full time employees, which is good.

Cons

I would recommend this as a part time, 1-2 days a week side gig. Or if you are in a financial crisis from job loss and need something quick to have a source of income. I have been here less than a month and have seen more red flags and alarming behavior from upper management than any other previous employer. Examples: fussing over paperwork not being stapled on correct side versus why there is nearly 100% turn over in your stores. Pay for sales position is well below average. Why are you so concerned with paperwork and small petty things when none of your stores in NYC are making any money, and there is an externally high turn over rate in your company. Stop focusing on minor things and start focusing on training(which is a joke) and taking care of your employees. Corporate looks down on employees and will literally have the WORST attitude when they meet you. Never have I witnessed anything this vile. Stop wasting money on stupid videos that no one learns from, racist and sexist uniforms for people that leave in a month and start investing your employees in other ways ie: incentives, higher salary to make them want to stay.

Explore other reviews about Rituals

5.0
19 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Sales communication skills and great customer service experience

Cons

Distance but that is not a big issue

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Rituals Response
1y
Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
2.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- nice area and store product

Cons

- rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

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Rituals Response
3mo
Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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