The Most Conniving Retail Experience...Ever. - Store Manager Rituals Employee Review

1.0
28 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Unfortunately, I have nothing but negatives for this brand.

Cons

Rituals is a dated and archaic brand with absolutely no place in today's world. The ultra conservative and tyrannical brand culture totally eliminates any sort of identity for an employee. There is blatant racism and homophobia all around the corporate office, as well as from the central team in the Netherlands. If you're not blonde, thin, heterosexual or gorgeous, prepared to be manipulated and shredded to pieces. Total lack of knowledge on American culture, leaves this brand a money bleeding envoy of distaste. Employees are expected to act in a luxurious manner with a focus on clientelling, yet are forced to stand outside in the heat or snow begging for pedestrians to try the over priced chemically repugnant products. Managers have ZERO work life balance, and are expected to be available 365 days a year. Disrespect and misconduct is a constant from the corporate team to the retail teams, while store managers have a greater expectation than their superiors. The pay is ABISMAL, not to mention that most of the store managers, are ASSISTANT managers not being paid to run their own stores.

Explore other reviews about Rituals

5.0
19 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Sales communication skills and great customer service experience

Cons

Distance but that is not a big issue

avatar
Rituals Response
1y
Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
2.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- nice area and store product

Cons

- rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

avatar
Rituals Response
3mo
Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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