Supportive team but challenging management dynamics - Sales Associate Rituals Employee Review

3.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Friendly team that shows good support from other sales associates and supervisors

Cons

My manager pushed difficult customers onto me while I was the only person manning tills or had different duties at the time, this happened frequently and on multiple occasions. Both me and the manager started on the same day and this went on for as long as my contract

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Rituals Response
5d
Hi there, Thank you for sharing your review here and we are happy to hear that you have had a good experience with us here at Rituals. It's always so important to share the good and the constructive with us- so thank you! Feedback is very important to us as it’s the only way we really know what is working… or what needs to be fixed! Do stay connected with us and we wish you a wonderful week. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE

Explore other reviews about Rituals

5.0
19 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Sales communication skills and great customer service experience

Cons

Distance but that is not a big issue

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Rituals Response
1y
Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
2.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- nice area and store product

Cons

- rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

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Rituals Response
3mo
Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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