Ricoh Australia - marketing department review - Inside Sales Ricoh Employee Review

2.0
30 Jun 2018
Recommend
CEO approval
Business outlook

Pros

1. Good colleagues in the inside sales team 2. Multi-cultural team, was fun to share experiences and perspectives 3. New management! Hopefully leading the team towards a performance based culture and doing away with the culture of sycophancy that existed in the past

Cons

1. Tough job with steep targets to achieve; unfortunately they are set by those who have never done sales themselves in their careers. Mostly bench-marked against some random statistics found somewhere on the internet that they believe applies to any kind of Technology sales 2. Restructuring is a habit now every year; targets + job uncertainty = lot of stress 3. Marketing folks simply don't understand the pressure this team has to go through. They somehow feel don't shoulder the burden of uplifting sales pipeline in Ricoh 4. Core sales organisation are easy to work with 5. Quite often it's not what you know/ or have delivered but who you know and how you present yourself that gets you visibility and even career growth in Ricoh. Very old school thinking in this day and age!! 6. No institutional effort to train sales in-line with who Ricoh is up against in the market and what the customer these days want 7. Management has failed the workers and the company quite often in the past because of their parochial leadership ways

Explore other reviews about Ricoh

5.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Loved it. It was a great company to work at

Cons

No cons. I had no complaints at all.

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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