Find other options, not a good company - Senior Account Executive Ricoh Employee Review

1.0
14 Nov 2017
Recommend
CEO approval
Business outlook

Pros

No pros other then flexibility to work remotely

Cons

Too many to name, cons range from constant internal system issues across HR, Pricing, crm, service, order processing, IT and expenses. Company seems to be in financial trouble, issues paying employees, confusing and inefficient processes, tools and support, no training on internal systems except for time consuming and useless hr and sales related training which is not applicable to the role.

Explore other reviews about Ricoh

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture, perks, and benefits

Cons

Long tenures mean moving up will take a bit more time.

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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