Lots of potential, but lots of problems. - Anonymous employee Richardson Employee Review

2.0
21 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent benefits, cheap hats for sale, laid back work environment.

Cons

Low pay, customer services is about $12/hr while warehouse is around $10/hr, upper management makes far more and its evident in how they treat others. Upper management doesn't really care for employees, and often asked them to work overtime to fulfill their sales orders so they don't look bad to the owner. Yet, even if the employees go out of their way to fix/resolve the problems (that they likely had nothing to do with causing), there is seldom a "thank you" given. The owner is way too hands on and micro-manages, even out in the warehouse. Management is male dominated and clique orientated and if you don't kiss up you wont see raises even if your work is top notch. I also find it odd how the owner talks about how much he cares for his employees, yet all the production workers are latino and paid very little while the old white guys make a comfortable enough living to drive luxury cars. This company makes upwards of $20 Million a year, yet the average employee is paid around 13/hr and raises are seldom given. Lastly, there is very little room for advancement due to the "manager" positions being set in stone, and they don't want your pay to be too close to theirs.

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Richardson Response
5y
Thank you for your feedback. We encourage you to discuss your wage concerns with your supervisor or Human Resources. As a growing company we want to ensure that our wages are competitive and fair to all employees.

Explore other reviews about Richardson

5.0
17 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team, relaxed work environment

Cons

Pay is not excellent, but you can move up the ladder

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

No customer service needed. Very little time used in clean up, about 5-10 minutes a day only. Company party, and large break room.

Cons

Very few workers can speak English. The managers are under strict pressure to maintain perfection and hand that pressure over to the rest of the team. Machine operators must produce 165 hats a day or they will be terminated from employment.

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Richardson Response
1mo
Thank you for the candid input. Hearing what's working alongside what isn't gives us a clearer picture of how to keep getting better. Thank you for your contributions to the Richardson team.
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