Supportive colleagues but toxic management stifles growth - Customer Service Representative RhinoShield Employee Review

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

-Nice colleagues -Nice environment -You can work from home 2 days in a week.

Cons

-The worst manager I have ever seen in my entire life. -The QA doesn't have a QA background, and they will determine your KPI -The lack of communication and the gaslighting are issues. -You will not have self-growth here, and you cannot have your own opinion or feedback without being scared of getting fired. -Hard to learn something new, you will stay the same as the day you join.

Explore other reviews about RhinoShield

1.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Colleagues and team is nice, in general there was a good relation to other employees in the office.

Cons

Salary was not competitive. I was given minimum salary with no room for negotiation, also no opportunity to develop and grow. The message is clear: 'Do what you're supposed to do, don't ask questions, don't use your own brain to think, don't criticize anything. HR as well as supervisors are not helpful with solving employees issue. Everybody cares mostly about their own situation and tries to avoid any issues that could cause trouble for themselves. Nobody would stand up for anything not related to his own benefit. Very frustrating work environment, not the place for career development.

3
1.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Talented colleagues. Nice office. Competitive compensation.

Cons

CEO: has millions of expectations but just reaching for the stars for nothing. Gets fickle easily so his direct reports are constantly changing. No respect for employees professionalism. You'll get the feelings of burned out soon and still nothing achieved. All the cons you see here are mostly true.

5
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