Great coworkers but unrealistic expectations from management - Mitigation Technician Revive Restoration Employee Review

Awesome people They spend money to train employees Freedom to work Great Benefits

Long hours and overtime during the year.

Um... I mean... well... I'll get back to you.

Little or no training, poor communication from upper management, below average pay, less then average paid time off. You will likely get little or no training but still be expected to meet certain expectations, which will never be clearly laid out or communicated to you until after you fail to live up to them. Want a raise? Want to meet with upper management in order to discuss? They don't time for that. They'll set a time/date and then reschedule it 5 times before ultimately just cancelling because they don't have time for you. But you will work any and all hours that they need you to work, sometimes without overtime pay. Stingy with uniforms and PPE, everything has to go through one person who's job it is to say no to everything you ask for. Getting 5 star reviews on Google is a huge deal to them, they tell you that you will get a bonus if a customer leaves a 5 star review and mentions your name. Until you get one, and you get you nothing. You will frequently be asked to do things that are not your job without any incentive to do so, and you may even be told (not asked) to take on many additional responsibilities/work load without any additional pay. Not even a thank you. Upper management promotes a toxic company culture by pitting everyone against each other and taking no responsibility for anything that happens. You will either last long enough to completely hate it and quit, or get fired without warning or explanation. Almost no one that works there has been there for more than a year or two, and that's why.