Not sure where to start. They don't take the lives of the people they hire seriously. This isn't a company, its a clique. They brag about culture that only exists in their mind. I quit on the second day. This is where careers go to die...
Retail Success Response
3y
Thank you for leaving a review. Feedback from current and former employees is a valuable asset to our team's growth and development. We will take your comments back to our leadership team to make sure they are addressed. A couple notes to clarify factual errors in the review:
- The lives of our employees are very important to us and we aim to be respectful with their time. We believe that acclimating to any new work environment takes time, and we wish you had more time to experience and embrace the culture we’ve worked to build and are proud of.
- The review reflects an inaccurate reason for your departure from the company.
Retail Success is an exceptional organization with a stellar team, starting with our leadership. I thoroughly enjoy being part of this team and find that collaborating across departments is seamless. The company fosters an open, communicative culture, where everyone is deeply committed to quality and growth.
Cons
Would like to have more in-person, company get-togethers
the pros included the speed at which I was allowed to bring my myself up to speed for the job. What were my responsibilities, expectations, how to do the work and what the preferred methods were. I was not thrown directly into it but allowed to learn first, quickly, but I had the time necessary.
the optional hybrid work options also is very attractive and helpful. helps save money on commute and take care of any personal tasks at home and of others I need to more easily.
My coworkers being cooperative and friendly as well is a plus. Being able to speak with a dev directly about issues discovered is very helpful.
clear direction on priorities is also an improvement I enjoy here.
Cons
The documentation for tools, resources to use, instructions and onboarding is out of date. some tools have been replaced without new instructions. software changed so much since its guide or instructions were written they provides no benefit.
decisions on tickets and general direction are also not as clearly/consistently communicated as they could be. An example would be that some issues are discovered, tickets made, and they are sent to the backlog if they are lesser issues at the time. the con comes in when a decision is made on how to proceed with the change needed, but this is not communicated to anyone besides those who discussed the change and the ticket sits in backlog until its seen again.