Research is fun! - Customer Service Representative Respondent Employee Review

2.0
12 May 2024
Recommend
CEO approval
Business outlook

Pros

You'll meet the coolest researchers and learn a lot about how research drives purchasing decisions and culture at large.

Cons

Employees are easily expendable, the company does NOT provide a healthy and secure work environment.

Explore other reviews about Respondent

5.0
19 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Very clear vision to revolutionize participant recruiting for the research industry

Cons

Team still learning & developing but improving quickly

5.0
24 Apr 2019
Recommend
CEO approval
Business outlook

Pros

- Everyone works remotely, but it doesn't feel isolating at all. Communication is strong throughout the company. We all use Asana, Slack, Zoom, and Donut to track progress on projects and stay connected in different ways. - The founders really live the values and are extremely receptive of feedback. I've worked for other startups where this isn't the case and it tends to create a toxic environment. The leadership team realizes that the culture and values start with them, which really shows in the way everyone works together. - The work is fun and engaging. Like any startup, you wear multiple hats, so you get to work on a breadth of things while also focusing on your area of expertise. - Offsites with the entire company every 9 months.

Cons

- Everyone works remotely. :) This can be a challenge for some people and a perk for others. There is a lot of work to be done, so it's great for people that want to spend more time at home. However, it's not the right place for those interested in traveling and working remotely. Given that we're still such a small team (almost 20 employees total), the demands are higher than a larger company and it's important to be flexible and available when needed. - Startups aren't for everyone. If you thrive in a fast-paced environment where your impact is truly felt throughout the company, this is a great company to be a part of!

5
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