5.0
15 Aug 2024
Former employee, more than 3 years
Rockwall, TX
Recommend
CEO approval
Business outlook
Pros
The senior management were great people at heart. The management style needed to be improved to better understand the end-to-end processes and implement more streamlined procedures.
Cons
The unorganized processes and lack of structured training trickled down into front-line operations, making working with clients and carriers seem more complex than necessary.