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      Reputation

      Engaged employer

      Reputation reviews

      Still slightly storming, definitely norming, about to start performing - Anonymous Reputation Employee Review

      4.0
      11 Oct 2019
      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      - huge opportunity for growth. I'm excited to see what we can achieve in 2020. - very accommodating to helping employees achieve work/life balance - very nice office campus, with lots of perks. Also, we're opening a 2nd office in the East Bay, so more flexibility on where to work

      Cons

      - Feels like there's no product vision (although could be attributed to recent changes in the C-level execs) - Lack of a company culture (although the People Ops team is making an concerted effort to develop one, and again C-level exec changes and *rapid* growth could be related) - Some "cowboy coders" - Team members for a particular scrum team rarely get the chance to work with members on other projects (Some "siloing" of info)

      avatar
      Reputation Response
      6y
      We appreciate your feedback and are glad that you are enjoying the office environment and accommodating perks for our employees! Thank for for acknowledging that our People Ops team is striving to create a culture. As the year is coming to a close, looking back we have had some great culture building opportunities and also a great Holiday Party to come! If you happen to have any suggestions for specific teams and working advice please reach out to the accommodating People Ops Generalist in your office to address the situation respectively. Reviews like these make us so proud of the hard work and dedication that we're providing to our employee's experience. Thanks again!

      Explore other reviews about Reputation

      5.0
      7 Nov 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      13 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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