Long Long hours....little pay.....no respect - Customer Account Representative Rent-A-Center Employee Review

1.0
23 Nov 2011
Recommend
CEO approval
Business outlook

Pros

Lots of overtime. That is about it.

Cons

Low pay, LONG hours weekly, blame always on lower end, expectations too high, no respect to employees, makes employees treat past due customers like dirt, forces employees to cover truths about pitfalls of Rent to own and lie about certain aspects, only get promoted if you butt kiss or get buddy buddy with managment.....I could just go on and on.

Explore other reviews about Rent-A-Center

5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and you can grow with in the company.

Cons

Long hours, weekends → poor work-life balance High stress from sales & collection pressure Inconsistent or micromanaging management Pay often feels low for workload Physically demanding (deliveries, field work) Limited growth; high turnover

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Client relationship, fast pace & co-workers.

Cons

No growth, bullying other managers.

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