Pros
Salary was an early incentive
Cons
As a newly hired PRN-PBX Operator, it became quickly apparent that this job title was not all-encompassing. It is expected that this single person, after being "trained", would be
the one end-all, be-all admissions person evenings and weekends to possibly arrange transportation of patients from acute care facility to Reliant. If working at all during a portion of a weekday shift, this person is also expected to check-in outpatient therapy patients, collect their copay if needed and apply it to the patient account; answer the phone, prepare all necessary paperwork for patient admission using multiple software programs that do not always mesh; go to patient room for admission signatures on bulky tablet-style computers; record admissions and discharges; do call backs to discharged patients for their input on care and service. Day shift managers seem to arrange for later day transportation of patients to Reliant rather than earlier. This makes for an extra long day for patients, doctors and nurses as well as burdening PBX operator with a much longer than necessary day. A 4-7 day stretches to 8-9 pm clock out.