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      Relay Payments

      Engaged employer

      Relay Payments reviews

      Great Place to work - QA Analyst Relay Payments Employee Review

      5.0
      7 Mar 2023
      Qa analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent Leadership communication! Keeps everyone updated on the state of the company! Excellent cross team communication! Team Members are very easy to get along and value each others thoughts and expertise. Immediate Managers value their employees work and they also give authentic feedback during 1:1's,. Overall, I really enjoy working here. The Relay Payments product is exciting and challenging to work on!

      Cons

      Look at changing to a different health insurance provider, as current provider is not as accepted at doctor's offices

      avatar
      Relay Payments Response
      2y
      Your feedback fuels our ongoing efforts to create the best experience for our team members - thank you! Additionally, our People Ops team has been working diligently behind-the-scenes on our upcoming benefits open enrollment, and we’re excited about some of the program changes - providing choices that meet individuals’ unique needs has always been a top priority in creating an awesome benefits package that’s a true extension of our total compensation.

      Explore other reviews about Relay Payments

      5.0
      26 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Everyone is very friendly, the company prioritizes work-life balance and senior leadership is very approachable.

      Cons

      I don't have any yet :)

      2.0
      21 May 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      There is nothing worth mentioning

      Cons

      - Relay Payments is one of the most unhealthy and chaotic environments I have ever worked in - Turnover is extreme, with employees constantly coming and going in a short time - New hires disappear withing weeks as if they were never there - The "owner" title feels misleading, as it mostly translates to higher pressure, higher targets, and more responsibility with little return - Plans constantly change without warning - Compensations shifts unpredictably, making it difficult to trust what is promised -Deals fall apart for unclear reasons with little to no explanation - Clear answers and transparency are rarely provided - There is no real stability or path for growth, only constant scrambling to keep up with nonstop change

      2
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