The best company I've EVER worked for. - Customer Service Representative (CSR) Relay Payments Employee Review

5.0
5 Apr 2022
Recommend
CEO approval
Business outlook

Pros

-Very flexible work environment! -Management is amazing! They will work with you to resolve any issues. -This company really prioritizes their employees!

Cons

None! This is such a wonderful and relaxing company to work for. I truly love my job!

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Relay Payments Response
4y
Thank you for your continued dedication to the team and our customers. We're thrilled to read about the reasons why you love your job. We hope it gives others better insight into what it's like to work at Relay. Thanks for writing a review!

Explore other reviews about Relay Payments

5.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone is very friendly, the company prioritizes work-life balance and senior leadership is very approachable.

Cons

I don't have any yet :)

2.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

There is nothing worth mentioning

Cons

- Relay Payments is one of the most unhealthy and chaotic environments I have ever worked in - Turnover is extreme, with employees constantly coming and going in a short time - New hires disappear withing weeks as if they were never there - The "owner" title feels misleading, as it mostly translates to higher pressure, higher targets, and more responsibility with little return - Plans constantly change without warning - Compensations shifts unpredictably, making it difficult to trust what is promised -Deals fall apart for unclear reasons with little to no explanation - Clear answers and transparency are rarely provided - There is no real stability or path for growth, only constant scrambling to keep up with nonstop change

2
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