Company going downhill - General Manager Regus Employee Review

Since our last CEO in the Americas retired the company has steadily gone downhill. The goal of 20,000 centers by 2020 is ridiculous. Centers are competing with one another for business. Goals are supposed to be SMART - the ones directed by Corporate are unrealistic and unattainable. Morale is at an all time low. The new model of each GM having 3-4 centers is going to fail as the centers are severely understaffed and the clients and surviving staff will be leaving. They keep changing the incentive programs to take more away from the teams.