Overworked and unsafe environment with understaffing issues - Cashier Refuel Employee Review

1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

It’s a job with a paycheck.

Cons

•Intentional understaffing: -Constantly manning the store alone— which is not only overwhelming, but it’s also a safety risk. •Zero regard for work/life balance - Due to the aforementioned understaffing; Staff burn out quickly, and frequently. Leading to frequent call outs and high turnover rates. Meaning that you will rarely have a day off where you aren’t called and begged/pressured into covering shifts. They will not only beg you to cover shifts for your location— but for other stores in the region as well. 2 cashiers per shift would be a simple solution. That way if 1 calls out, there’s 0 panic— because the shift is still covered. •Unsafe work environment (Depending on area) - I was threatened by a customer on the job about a month ago. I reported the incident to corporate immediately, and nothing is being done about it— aside from my hours being slashed. What am I supposed to make of that?

Explore other reviews about Refuel

5.0
3 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Hours were good and liked the peopel who shopped

Cons

nothing much to say bad

1.0
3 Feb 2026
Recommend
CEO approval
Business outlook

Pros

It's a job I took t heart and put my all into. Was told I was valued but the below says differently. Good luck in growing a business with this culture.

Cons

see below for detailed response.

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