The best of time before the decline - Anonymous employee Redbubble Employee Review

2.0
22 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When they say "we're a family," they do mean it in many ways. I've forged friendships that lasted well after I left the company. The office was, during my time there, bright, fun, and optimistic. Redbubble hires well for people who believe in helping artists. While you're at the company, they do take care of you. 401k with matching, wellness and commuter subsidies, food and snacks in the kitchen, annual office offsite in SF.

Cons

Going public, and the resulting turnover, harmed the culture. The emphasis is now on the bottom line. This is dangerous, because management doesn't have a long-term strategy for the company besides releasing more products (how many types of t-shirts do we need, really?). This manifests as erratic layoffs and rehires within a few months. Some of those moves can be very cold; Redbubble brought an early Aussie employee to the US and terminated her before the green card process finished. The "people" team cracked down on in-office happy hours, and most people that made the culture what it was have left or been forced out. Morale has been down for a while as teams have been stripped of headcount and the resources they need to perform their jobs. The emphasis now is on the HQ in Melbourne. On a practical note, the office only has 3 bathrooms for 70-ish people. Our desks are still wooden doors. The wifi hardly works!

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Redbubble Response
9y
On behalf of Martin Hosking, CEO Firstly, thank you for taking the time to provide us with direct feedback. I can assure you it is listened to. We do accept that we have outgrown the San Francisco office and have addressed this. We are expecting to move into a new, much larger office by mid-year which will be able to immediately accommodate a further 50 people with room for further expansion. I am not sure your views on the strategy are representative and our commitment to a longer-term orientation has not changed since IPO. The strategic focus goes well beyond new products and I think accounts for Redbubble’s continued strong growth rates. Looking at the situation holistically, morale in the US office is in fact the same (or indeed slightly higher) than morale across the company, which remains well above industry benchmarks. So at least some of your discontent seems related to your specific circumstances. I do fully accept that we did restrict alcohol consumption in the office as being incompatible with our values and creating an inclusive culture. Finally we have not in any way seeded reviews. Employees are as entitled to post positive reviews, as they are negative. - Martin

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