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Rapport (London)

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Good pay | Unprepared management - Concierge Rapport (London) Employee Review

3.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good salary. Fixed hours. Good team.

Cons

Unprepared management that doesn't understand the team

Explore other reviews about Rapport (London)

5.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great company with specialized training

Cons

Great company over, no notes

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Rapport (London) Response
6mo
Dear Former Employee, Thank you for your kind review. We’re delighted to hear that you had a positive experience and valued the specialised training on offer. We did notice that your review is listed as being based in New York. As Rapport London operates in the UK and Ireland, your comments may relate to Rapport North America. We’ll make sure your feedback is shared with the appropriate team so they can see your kind words as well. We’re grateful for the time you spent with Rapport and wish you every success in your future career. Kind regards, The Rapport People Team
2.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Job is easy. I liked my planning team. Working at Capital One Campus was amazing

Cons

Constant HR problems. Leadership was always hesitant to act against our hostile work environment. Complaints were not taken seriously. Terrible time off, no flexibility on work from home days. Coworkers would come in sick because we had no option to WFH. Constant policy changes - started out as Hybrid for 2 days a week, every year they added on more days without changing our pay.

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