Poor Management - Senior Software Engineer Rakuten Employee Review

1.0
24 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Health benefits, free lunch and fruits

Cons

* Inexperienced managers promoted to general manager role who do not even know how to manage teams. * Lots of commotion and skirmishes creating toxic work place. * No clear goal and roadmap. * No vision what will be the project looks like in next 2 to 5 years. * Managers hell bent on holding control. * All projects are approved from Japan and have to work with Japan teams in night shifts without Overtime. * 3 Day office policy is killing work life balance. * No hires in USA office. * Spending time and money on unnecessary projects which no one uses after 6 months. * Poor quality services. * Lack of talent. * Senior engineers are blocked from building novel projects. * Management is too novice and afraid of changes. * Highly toxic work place. * Have to work with Japan team

Explore other reviews about Rakuten

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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