Globalization gone clueless - Web Developer Rakuten Employee Review

2.0
22 May 2015
Recommend
CEO approval
Business outlook

Pros

- Lots of cool people you will meet, and most of them become your closest friends or buddies that you can ever wish for in your life. - Meeting all interesting people in there who make the work life more bearable - Free lunch

Cons

I've tried to wait a while before writing this to get an actual perspective on what its really like. May not be the case for all, but its what I experienced. - Incompetent salary. Tax raised from 5% to 8% almost two years. Salary system stays the same. Do you really care about employee welfare? At the day I left, I found out that I got a pay rise of less than 20 USD per month. I think its enough said. - Not enough retention for motivated people I went into Rakuten with the intention to want to really improve. But after working with clueless management, I felt deterred from what actually I can gain. All there is is KPIs. Where is the customer satisfaction ever considered? - Work increase without pay increase If you love your work, you should not care about the salary. Thats a very common attitude expected here. Well, passion doesn't pay rent does it? Enough stated for this too. - Bonus A heap of it is actually, stock options. Most of which you won't ever get as a foreigner as you will be leaving in 3 years time. It only activates after half a decade. Moreover, its decreasing as stock options are rising. - Morning Tuesday meetings The CEO is the saviour of the company. Nothing stands above, and the Shugi book is the only of the company. The only way to succeed is the CEOs way, no one else. Seems like a cult culture.

Explore other reviews about Rakuten

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

See reviews by: Helpful|Rating|Date|All