Supportive teams, stressful caseloads - Primary Therapist ROWI Employee Review

3.0
11 Sept 2025
Recommend
CEO approval
Business outlook

Pros

It's a large company, but in my experience most offices I worked in felt friendly and professional. They do a solid job with clinical supervision, and they’re careful about hiring therapists who are good at working together. If you’re an associate, you’ll rack up hours quickly and get a lot of hands-on experience with teens and families. The schedule is also nice: 10 to 6, Monday through Friday, no after-hours calls, no overtime.

Cons

The caseloads are heavy and they're always understaffed. Between sessions and paperwork, it’s more than one person can realistically manage, and there’s no real flexibility in how you get it done. Upper management tends to focus a lot on compliance and documentation, often at the expense of actually supporting clinicians or client care.

Explore other reviews about ROWI

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been with ROWI for about 5 years now, and it’s honestly been one of the better companies I’ve worked for. The medical benefits alone are a huge plus they’re better than what I’ve had at bigger companies like American Air and even other mental health providers like CARD. There’s also real opportunity to grow here. I’ve been promoted three different times during my time, and they’ve kept pay pretty in line with what you’d expect in the current market, which isn’t something every company does. The culture is very team oriented and family like. Management has always been understanding, especially when I was going to college full time when they worked with my schedule instead of against it. Same thing when I had to be out for a few weeks due to medical issues, they were super supportive and never made me feel like my job was at risk. I would say 90% of other companies would not have been so patient with me. If you're looking to dip your toe or get into the mental health field, i'd say this is the spot for you. They really support people to get the degrees and licensing to advance not only in the company but in their career. Their goal is always treatment first. Even for people who are not in the medical field but would like to work for a good company who treats its employees like actual humans and not some number that can easily be replaced. They also give each location a budget for team outings so staff can get out and decompress since the higher ups understand the job can be tough and really prioritize mental health.

Cons

Some processes could be more organized and consistent as the company grows. Keeping staff notified of upcoming changes, positions, and new offices would help with some of the confusion.

2.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Many of the kids are helped by some really great therapists.

Cons

Salaries are below standards in the field. Management is disingenuous.

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