Poor management - IT Service Delivery Manager RELEX Solutions Employee Review

1.0
4 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Good benefits, potential learning of new technologies, strong customers in the US market and as well global presence

Cons

In my 14 years of IT experience, this is one of the worst companies that I worked for, it had a poor management with no or zero managerial experience that doesn’t know how to value the employees. I had 3 Managers in 6 months stint and it was not easy to establish my rapport with them right away. Work-life balance cannot be expected here, I spent almost 15-17 hours a day and sometime on production support with no appreciations and zero encouragement. I am extremely happy and feeling no pressure after coming out from Relex.

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RELEX Solutions Response
4y
Thanks for taking the time to provide some feedback on your experience with us. I am so sorry to hear it was such a negative experience. Doubling in size in a year can be really tough on organizational changes and now with a Performance management tool in place it has made it much easier to follow successes for an employee through different teams to avoid situations that you experienced. Work-life balance is something RELEX is prioritizing during this high growth period. We are hiring quite heavily so that providing top notch service to our customers does not fall on one individual. It is experiences such as yours that have helped us pin point where we need to focus as a rapidly growing company.

Explore other reviews about RELEX Solutions

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A company full of intelligent and kind people that are always pushing themselves and the industry.

Cons

Career paths are sometimes hard to decipher.

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RELEX Solutions Response
1mo
Hello, Thank you for taking the time to share this! It genuinely means a lot to hear that the people and the culture are landing the way we intend them to. Your point about career paths is something we take seriously. We know that as RELEX grows, making progression more visible and easier to navigate is important work, and it's an area we're actively thinking about. Thanks for the years you've invested with us and for continuing to push things forward. RELEX People Team
3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work from home flexibility and ability to go into an office setting in Midtown

Cons

Salary, benefits, career path opportunities

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RELEX Solutions Response
1mo
Hi, Thanks for taking the time to leave a review. The flexibility and hybrid setup in Atlanta are things we're glad to offer. We hear your feedback, and it is noted and passed on to the relevant teams. Thanks for the years you've been part of the RELEX journey. RELEX People Team
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