Doable if you can work through the burn out - Member Solutions Consultant RAC Employee Review

2.0
4 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Lovely team members, good discounts, hybrid work options, really diverse & inclusive with their hiring

Cons

Extreme call centre burn out, limited time between each call, micromanaging, almost unattainable, unrealistic KPI’s and adherence goals - realistically only have room for one toilet break during the day (beside breaks, & even then, only one 30 min unpaid lunch break) & if you need to do multiple, you get micromanaged for it. very sales focused even though we are in a cost of living crisis, not many development opportunities unless you can achieve these almost unattainable goals & work through the burnout with 0 sick days

Explore other reviews about RAC

5.0
31 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Good work life balance usually

Cons

Good until the district manager gets involved

2
4.0
13 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Flexible hours, on filed all the time

Cons

No room to advance or grow

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