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DO NOT COME ON THIS SINKING SHIP - Manager Quidsi Employee Review

1.0
30 May 2015
Recommend
CEO approval
Business outlook

Pros

Smart and competent people especially in finance, special ops and supply chain (definitely not planning) Easy commute from Manhattan 10-30% discount on Quidsi sites Access to Amazon's network Amazon stock Plenty of fake reviews posted by HR after each bad review

Cons

TO THOSE INTERESTED IN APPLYING- DO NOT WORK HERE!!! TO THOSE ALREADY HERE, I DONT HAVE TO SAY MUCH, YOU ALREADY KNOW, SO GET OUT FAST!!! Despite the fact the previous Leadership stressed that this company is not a sinking ship, IT IS! It may not have many years left as amazon is running out of patience. Quidsi has been trying to get to profitability since launch and have not yet done so. Although Quidsi is making progress especially with the pivot to baby consumables and amazon marketplace, it is unlikely that it will be able to get there this year with such aggressive plan in place and categories missing it on a weekly basis. Maybe it can hit it with enough people leaving the company. ;) The company is facing so many issues. Morale is low as more people leave and backfills are on hold or don't come at all. The remaining talents are stuck with more work leading to more departures. It is a bad cycle that no one wants to be part of. They recently cut a wave of customer care reps' hours and forced half of people to become part time. Anyone unwilling to take the offer is asked to leave. The accounting department lost more than half of its managers in a few of weeks and it is in crisis mode. Vendors are never paid on time leading to lots of credit holds. Morale is now at an all time low. The management's idea to fix it is to transfer some customer care reps into other functions. But is it realistic to expect this move to save the company from the current downward spiral? You cannot replace business managers with data entry people and expect the same value and output to be created. The organization is extremely top heavy and it seems like they will promote anyone who has been here awhile. Often promotions are tenure and relationship based rather than merit. There are so many undeserving promotions in the company as a result. It's always the same group of people getting promoted. There are also a number of top talents that left bc of lack of recognition based on merit. There are also physical constraints such as capacity issues at the warehouses. The problem is created largely due to the inexperience of the planning team launching open to buy without making adjustments according to sales. Inventory were bought according a made up plan to accommodate the planned sales despite actual sales coming way under. The organizational structure is also flawed as the planners have no knowledge of supply chain tools and systems yet they are managing the supply chain for certain categories. Supply chain cannot push back on the purchases yet they are taking the blame for high inventory caused by the planners and merch. The planners are not well liked nor respected by their peers yet the management seem to put a high value on them. While in reality all they do is to run the flawed open to buy models which amazon does not use, perform useless retail math trainings and point fingers at supply chain when bad things happen. This structure is bound to fail and lead to more attrition.

Explore other reviews about Quidsi

5.0
16 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Great relaxed positive work atmosphere. Suggestions and input was always welcomed. It was such a fun place to work. I worked with such amazing people. they really put the customer first which is hard to come by these days.

Cons

The only con is that they closed.

5.0
30 Jan 2015
Recommend
CEO approval
Business outlook

Pros

I have been with Quidsi for over 3 years and feel no reason to look for another job since I am constantly challenged. I have been able to work on multiple projects across the company interacting with some of the smartest, kindest, open minded and driven professionals on projects beyond the scope of my function. Quidsi’s philosophy on performance evaluation is so fair, giving you the chance to create your own goals and ask for feedback on them from those that you believe can best comment and assess your abilities. Your voice is also heard with the anytime feedback in place should you want to comment on anyone within the organization at any level. It is so refreshing to see the changes since Amazon’s acquisition with the implementation of better systems, best practices, and focus on continuous improvement while at the same time a conscientiousness on the preservation of Quidsi culture. There has been just slight adjustments to the principles promoted to account for maturation and business focus. The company fosters learning and development through training, promotion cycles , and transfers internally within the greater Amazon network. They also recently renovated the office space accommodating additional conference rooms, huddle areas, and the infamous stacked kitchens overlooking the beautiful views of NYC giving me even more comfort of Amazon’s commitment to Quidsi’s future.

Cons

While I have seen some cost cutting controls in place, I believe it is in the best interest of responsible sustainability. Amazingly though, it hasn't watered down the fun, celebratory culture.

9
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