Pros
Good group of co-workers in the office. It is a busy challenging environment and there is a sense of accomplishment in taking care of customers.
Cons
Current management is terrible. They can't have a conversation with anyone. They only know how to be VERY passive aggressive and condescending. They both love to manage by threatening emails and won't just deal with individual employees. When it is busy they will stand with their arms crossed staring down people but refuse to help on phones to get the mission done. No benefits at all other than paid time off. Drivers are treated poorly and there is high turnover so the company can't meet the needs of customers. It is stressful for employees to be constantly making "I'm sorry we are running late" phone calls ALL day.