11 Nov 2016
Questrade Response
9yThanks for your review. We do hire approximately 10 Client Services Specialists (CSS) every quarter because many of these agents quickly advance to other roles within the company. Our CSS agents interact with our clients on a daily basis and know our products/services the best, which is why they’re an extremely qualified pool of candidates who often move on and join other parts of the business. At the end of the day, we do our best to hold on to our talent.