Pros
Quest has a fantastic leadership team, wonderful people, and a very real "family" vibe. The company has its eye on the future, and tries to hire people who are enthusiastic and in it for the long haul. Over the last 15 to 20 years, many companies have lost sight of the fact that an organization is only as good as its people. They have forgotten that it is *always* in a company's best interest to reward hard work, develop their institutional knowledge, acknowledge and enable career paths, recognize contribution, and otherwise do whatever it takes to keep their strong performers - and do that proactively, so they never even *start* to look elsewhere. They will hire from without before promoting from within, and decide just how much to reward merit based on quarterly or annual revenue targets. Not so at Quest, and let me tell you, that's a breath of fresh air. Leadership has a long-term strategy with plans to diversify and evolve that is positioning them well for the future, rather than focusing on keeping on keeping on, and they are willing to invest in making that strategy a reality. When one presents new ideas or critiques existing processes the feedback is always well-received. The top brass value the input of every employee, at all levels in the company. The "hierarchy" of the organization in no way translates to perception of worth or importance - everyone seems to recognize that, regardless of what "level" you are at, that "level" represents your role and not your value. There aren't egos to deal with, there's a startling lack of politics - I haven't seen a company like this...well...ever, if I'm being honest. I have yet to meet a soul in the company who doesn't believe in and respect work-life balance and boundaries. No one expects you to be answering Slack messages at midnight, and everyone recognizes that family comes first. It's quite refreshing. Joining Quest is the best decision I ever made, and there is no doubt in my mind that this company is going somewhere!
Cons
The company is still trying to keep up with its rapid growth, moving from early to mid-startup stage (in the sense of size and organizational maturity, not age of the company). Some of the technology you'd expect at an organization of this size hasn't yet been adopted, but that is being recognized and addressed. As the company's workforce has only recently expanded into the United States, some of the benefits most of us are accustomed to haven't yet been refined, due to group size and the fact that some of traditional US benefits are not at all applicable in Canada. However, leadership has heard the feedback loud and clears and they are actively working on "upgrading" their benefits package to align better with expectations in the States.