Sinking ship - Software Engineer II Qualtrics Employee Review

2.0
17 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Large company with some mature systems. Work life balance has been good; rarely work 40 hours a week. Low stress on-call. RTO currently unenforced. Engineering pay pegged at ~85th percentile by location. Good teammates and managers. Good diversity relative to similar companies.

Cons

Qualtrics has been circling the drain for a while now. Private equity bought the company out this past summer and has been slowly gutting it. Big layoffs recently, many jobs moved to lower cost locations and other countries, no leadership accountability whatsoever. Total chaos followed. RTO enforcement coming. Pay cuts (or absence of refreshers) likely coming. Everyone good is looking to leave soon. Product is also incredibly boring to work on although I don't personally mind as long as working hours stay low. Not a single person in the C-suite deserves to be there. They are driving the company away from being a survey platform (which we excel at) to being a management suggestion tool (which we're bad at and customers don't need). They set on this path when the economy was good, and many customers were shelling out for a luxury product and making decisions based on employee and customer feedback. But now that the tech economy is bad, decision making is driven only by profit, making Qualtrics' experience management insights irrelevant. For example, Qualtrics can tell Delta that customers want extra leg room on flights. But Delta doesn't care, they need the money from those 3 extra rows. It is a rare case when Qualtrics can provide an insight that 1.) is novel and 2.) is actionable in a profitable way.

Explore other reviews about Qualtrics

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing Benefits great office environment

Cons

Minimal room for upward mobility at the moment

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

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