Middle of the road gig, but a bad employee experience overall. - Account Executive Qualtrics Employee Review

2.0
25 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Good pay for tech sales in Utah. Good people around you, except a majority of sales leadership are good old boys that can be narrow minded because Qualtrics is the only place they have ever worked. Very good for your resume.

Cons

Old boys club with how you are set up for success in sales. Over hiring of sales reps. They have stated in group meetings that 40% of reps hitting is a success metric. Majority of top reps and leadership are people who have been at Qualtrics for several years and their success is dependent upon their timing and territories. This leaves many managers with major skill gaps when attempting to set you up for success. As well as a big problem of people being narrow minded and their britches being too big for them. Sales and cross functional departments do not play well together. Sales are seen as a necessary evil and are treated as such when bringing in other departments into deals. I have seen some very bad sales behavior so this could be a result of that. Terrible departure experience. I gave a month's notice when I was leaving. I never received any outreach from corporate or anyone other than folks that I had worked with that were wishing me the best. No exit survey, no exit interview, nothing. Even though we sell this. The only contact I ever received from Qualtrics was a legal letter threatening me against taking employees to where I was going, etc.

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Qualtrics Response
4y
Thank you for taking the time to share your feedback. We'll bring this back to our HRBPs for review, as the experience you describe isn't consistent with what we'd expect and we would like to address it.

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

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