31 Aug 2017
Anonymous employee
Qodea Response
8yThank you for taking your time to post your comments. Appsbroker is a family business that works really hard to make work a great experience for everyone. It is painful to read your comments as the Appsbroker you portray is certainly not the place of work we desire for any of our employees. We are continuously looking to improve and so I’d would like to take this time to specifically address the main themes of your review.
Treatment of employees
It’s true, we are passionate about our work. And sometimes attaining the best solution for our customers can be a labour of love but at no point should anyone be subject to inappropriate language or as you have implied, racism. We are grateful for our diverse workforce and the behaviour you describe is completely unacceptable. My sadness is that you did not afford us the opportunity to address the issue by speaking with me, Human Resources or by initiating a formal grievance. If you didn’t feel comfortable with any of these methods we have an anonymous feedback form, which is available to all staff, that could have been used to raise your concerns.
Reward
We believe in rewarding exceptional performance and we try to show our employees that we care. Two years ago we engaged a third party who provides recruitment services to help us meet our growth targets. A big part of their job is to help us ensure that the salaries and benefits we offer are competitive. We offer 23 days of annual leave which increases to 25 with tenure. As a response to requests from employees, we shutdown between Christmas and New Years because we want you to enjoy the holiday season free from work obligations. We also celebrate the little things; free ice cream on hot summer days, free office massages during stressful times, doughnut Fridays, watersports social event, cinema afternoons, cycling events, and access to our ski chalet in France.
Workload
Those who have worked longer periods at Appsbroker can attest to the fact that like every business there are peaks and troughs, particularly during the summer months when customers are on leave. However, as it happens, we have been extremely busy for the last 18 months and the manner in which our employees have responded has been second to none. Our teamwork has enabled us to deliver some incredible solutions using cutting edge technology to allow businesses to operate effectively in the cloud. We have achieved some successes, best evidenced by up to 15% year on year growth.
20 Positive Words
You stated in your review that you struggled to find 20 positive words to say about Appsbroker. So let me help you by providing you with 20 words taken directly from our Core Values…
Respect, Honest, Inspire, Fun, Delight, Quality, Different, Committed, Vision, Happy, Open, Diligence, Change, Play, Fair, Deliver, Learn, Value, Lead, Talented
Thank you for your review. We wish you every success in the future.
Mary Rowen
Managing Director