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      Good when it was Good - Tier 1 Technical Support QIT Solutions Employee Review

      4.0
      21 Mar 2025
      Tier 1 technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Management can be really receptive and personable when they are able to be. good starting pay for Tier 1 coworkers were friendly and willing to help

      Cons

      constantly understaffed rotating on call 1 week schedule Tier 1's job keeps expanding with no increase in pay They are replacing their Tier 1 with ConnectWise

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      5.0
      2 Oct 2025
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company. Good people working there. Very good structure and people to learn from.

      Cons

      Smaller company in the space. If you dont know about IT. The learning curve can take time

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