22 Apr 2024
Q-Centrix Response
1yHi there! Thanks for your feedback—we’re happy to hear that you’re enjoying our flexibility, competitive pay, supportive coworkers, and generous PTO. These are all key elements of our total rewards package, which is designed to support team members and it’s great to hear that we achieved that for you!
We understand your concern about supplementing your hours with PTO should your case load be affected by something outside of your control. While we have a strong pipeline of work and a strategic approach to ensuring team members have consistent, stable assignments, occasional exceptions can occur. We’re here to support you in these circumstances and encourage you to connect with your manager to develop a plan if they arise again. Additionally, team members are welcome to flex their time around their schedules or across a pay period in the rare event volumes are temporarily affected.
Thanks again for your review and your contributions to our team!
Eve Hersh