Data Scientist - Anonymous employee Puzzle Break Employee Review

Good puzzles lots of pieces

Not enough puzzles per hour

* An easy going job * $15/hr plus cash tips split between you and your shift partner * Most of management is easy to approach * Great Coworkers

Owners ruin it by actively distrusting their employees to do their job: * Management often visibly stressed and overwhelmed about things that should be easily fixed or otherwise dealt without owners getting involved, but ties management's hands for often arbitrary reasons. * Proactivity is actively discouraged. For example, simple tasks like showing up 15min. early for light cleaning before events results in reprimands because employees are then "setting their own hours." * No intent for employee advancement for those who aren't willing to use their own time/money outside of their scheduled work hours for the company's benefit. * Standards unclear. Often because the owners don't communicate well with each other and management. Messages relayed from owners often had multiple interpretations resulting in confusion and employee discontent across the board. Even as far as lack of continuity for resetting rooms. No notes to improve employees performance outside of reprimanding. * Penny-pinchers in odd ways. Employees often scolded for standard maintenance upkeep (like battery replacement) but would then turn around and actually spend thousands of dollars to repair a puzzle we should've been able to repair in house. * Needlessly political by bringing in their personal political views into some of the public lobby spaces without giving staff a way to address it with clients who may be uncomfortable by the abrupt manner they find it in. * Owners are snobish and believe they are "too good" to the Event Manager's entry level job, except when VIPs are involved. When they do run VIP events, often do it badly by not understanding puzzles well enough to properly execute the game and explain puzzles correctly and/or blatantly call clients stupid for having to explain puzzles. Also out of touch with market trends and narcissistic enough to believe they're the "first" to come up with certain ideas, like virtual events. * Handful of puzzles slightly too obtuse for the average player to understand initially, will not adjust small elements to organically help players during gameplay or let staff take initiative to make everyones lives slightly easier (i.e. small signs related to in-game FAQs, like lock operation, to stop Event Managers from interrupting as frequently). * No real warning system in place. Won't address earlier grievances until verbalizing final warning, and no write ups. * Employee safety is not a priority. One location was robbed, and employees were scolded for locking the front door after a late-night game started. Was "allowed" again after some time. * Scheduling often irregular and short-notice, without option to refuse. Not uncommon to receive shift notifications with approximately 24hrs notice. * Training often incomplete. Management very adamant they are solely responsible for training, but will assign new employees to work with older ones before evaluating if they're ready or not. * After looking on their website, they "furloughed most of their team" during the Covid-19 pandemic. This very likely means they let go of all of their part-time staff, and only their full-time managers are employed.