Overworked & Underpaid - Property Manager Public Storage Employee Review

2.0
29 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Great customer relationship building if you are scheduled reliably at one or two of the same properties, lots of self-management, kind district manager

Cons

Split shifts between two properties with all tasks done in 4 hours twice a day and yet the lowest paid property manager role in the market with the least amount of managerial influence to actually run a property. Flawed business model resulting in high stress across the board and horrible retention. DM is kind and good at their job but overwhelmed with work and tasks, minimal middle management positions that are only paid during specific times, poor division of responsibilities, massive lack of actual ability to manage property, role is essentially glorified custodian that makes collection calls and helps people fill out an agreement on an ipad by repeating a script. high-tier customer service expected for lowest-in-industry pay by highest-performing industry leader.

Explore other reviews about Public Storage

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This was a great place to work

Cons

Some days can be long

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Public Storage is a great place to work and grow your career. I’m surrounded by talented leaders who are supportive, knowledgeable, and genuinely invested in developing their teams. The company has a strong culture of accountability, collaboration, and continuous improvement, which creates an environment where employees can succeed and make an impact. What excites me most is that Public Storage is in a significant growth phase. It’s an energizing time to be part of the organization, with opportunities to contribute to meaningful initiatives, take on new challenges, and help shape the future of the business. The company continues to invest in its people, processes, and growth strategy, making it an excellent place for those who are looking to develop professionally while being part of a winning team. If you’re looking for a company with strong leadership, career advancement opportunities, and a clear vision for the future, Public Storage is a fantastic place to be.

Cons

Cons: As Public Storage continues to grow, the pace of the business can be very fast. There are often multiple initiatives, priorities, and opportunities happening simultaneously, which requires strong organizational skills and the ability to adapt quickly. Success in this environment depends on being able to effectively prioritize, manage competing demands, and stay focused on the highest-impact work. While the pace can be challenging at times, it also creates tremendous opportunities for growth, learning, and career development.

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