An nihilistic business model. - Property Manager Public Storage Employee Review

1.0
20 May 2014
Recommend
CEO approval
Business outlook

Pros

The job is not going anywhere; being relieved of your position almost takes effort. There's a flat demand curve. When the economy is good, people need storage to move to their new jobs or remodel their homes. When it's lousy, the folks being evicted need somewhere to put things. The hours are short and largely in keeping with a standard business window, so mornings are not too early and you still have an evening. If you show up wearing pants and sober enough to walk, the job is yours.

Cons

The pay is atrocious. I left because, by company policy, staff cannot be promoted above the Property Manager level. District Managers and above are recruited entirely from outside the company. Corporate manipulates the bonus structure to create a cascading series of pay cuts directed primarily at the highest-performing members of the ground crew. Being advanced to Property Manager from Relief Manager does not involve a raise; you are volunteered to be on call and you are given added restrictions to your schedule by accepting this position. The sales and marketing aspect of the business is clearly designed on the assumption that the company is hiring anyone with a heartbeat (sales scripting is mandatory is clearly written at about the third-grade level). District Managers are under such perpetual scrutiny that the management climate forces an antagonistic approach; the best DMs I worked with quit or got fired for, essentially, failure to demonstrate that the rank-and-file were being properly micromanaged into complete despair. The entry-level position with Public Storage is only suitable if you are otherwise unemployed or if you have never had a job and want to be able to put "manager" on your resume.

Explore other reviews about Public Storage

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Public Storage is a great place to work and grow your career. I’m surrounded by talented leaders who are supportive, knowledgeable, and genuinely invested in developing their teams. The company has a strong culture of accountability, collaboration, and continuous improvement, which creates an environment where employees can succeed and make an impact. What excites me most is that Public Storage is in a significant growth phase. It’s an energizing time to be part of the organization, with opportunities to contribute to meaningful initiatives, take on new challenges, and help shape the future of the business. The company continues to invest in its people, processes, and growth strategy, making it an excellent place for those who are looking to develop professionally while being part of a winning team. If you’re looking for a company with strong leadership, career advancement opportunities, and a clear vision for the future, Public Storage is a fantastic place to be.

Cons

Cons: As Public Storage continues to grow, the pace of the business can be very fast. There are often multiple initiatives, priorities, and opportunities happening simultaneously, which requires strong organizational skills and the ability to adapt quickly. Success in this environment depends on being able to effectively prioritize, manage competing demands, and stay focused on the highest-impact work. While the pace can be challenging at times, it also creates tremendous opportunities for growth, learning, and career development.

1.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, ability to move your body if you like a workout.

Cons

Training is terrible, the trainers do not care about your ability to perform. In training we are told to contact the trainers throughout the workday to ask questions and provide guidance for work flow. One of the trainers talks down to me, doesn’t call me back and has openly told me on call “is this an emergency?” I stated no and she hung up. Unprofessional. The other trainer has completed 6 weeks of coaching through our academy and not once called me or in person coached me on anything listed throughout the coaching. Many people have quit in the short time I’ve been here.

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