Ok company to work. Each business unit has a unique culture. You can get lucky or unlucky. Do your research. - CTM Project Management Prudential Employee Review

3.0
25 Jun 2008
Recommend
CEO approval
Business outlook

Pros

Great benefits and alot of opportunities to move around. 90% tuition reimbursement with no obligation to stay with the company. This is a great spring board for you to get experience, further your education, secure experience and move on. Depending on where you work in the company will determine what your experience is like. I've been fortunate enough to work in 3 departments/divisions in a short period of time. This experience has shown me that although Prudential is one company, due to it's size, each department is like a business of it's own. Silos do exist within the organization and it's a challenge working across the barriers. Strong Management support is critical if your role involves going across different departments.

Cons

Each business unit feels like a completely different company. Consistency across business units does not exist across the board. Depending on the management team which you work for, formalities can be in place which hinder creativity and collaboration however, if you're under a good management team, you'll have a great time in this place. Due to the size of the company it can be a challenge to implement change and new ideas. Although an overall good company to work for, the recruiting process could be improved. I know a few people who applied for jobs, interviewed, and never heard back.

Explore other reviews about Prudential

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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