Director, Shared Services - Director Providence Employee Review

2.0
7 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Good benefits, good work life balance. Lots of inequities in workload though from individual to individual within same team based on relationship with leader.

Cons

Terrible IS/no technology; old fashioned, risk & change averse leadership - unfortunately because of significant tenured employees throughout the organization including execs, the organization is deeply committed to old fashioned and outdated practices which leads to profound inefficiencies and lack of diversity of opinion and experience. A lot of sacred cows in how the business is run ("this is how we've always done it") without awareness or consideration of root cause or full lifecycle; teams tend to wear blinders and focus only on their silo. Lots of disjointed decisions and lack of engagement at all levels. Bad culture that has appearance of caring/mission/vision but truly is just a pretense for a very superficial interest in employee satisfaction and lots of lip service type interest in patient care and caregiver engagement. My leader, for example, is not willing to praise anyone for fear of alienating someone else so as a result, never acknowledges anyone's contribution privately or publicly. No training or development and lots of behind closed doors decision making which is then rolled out to teams including core leaders vs inclusive decision making. Extremely political. Completely inefficient and nepotistic recruiting approach because of the volume of candidates. As a hiring manager, the only way to filter effectively with minimal support from recruiting is by your own recruiting using your own network. Many teams (whole teams) are stuck in positions that don't allow any growth and are really hard to get out of (revenue cycle).

Explore other reviews about Providence

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with, remote, supportive

Cons

Use desktop equipment instead of laptop so stuck sitting wherever it’s set up at.

2.0
14 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

coworkers pay supporting people in community They post the same job in multiple locations because they are open to having that role exist in different locations in many cases (note the pay is also based on where as well though) Info for those reading reviews to get a picture: I'm United States, but India reviews should really be separate feedback entirely, paid less and fed daily (read location: Hyderabad).

Cons

My last management was completely toxic Had health issues and a valid claim that was ignored, only pressured Was pushed out by my management when they found out my salary Mgmt requested to submit feedback for improvement, then retaliated Since HR was outsourced and trying to protect the company from further lawsuits (I was not one but contemplated due to validity) of absolutely no help and honestly, completely inappropriate. You will be repeatedly asked to provide feedback, but it will be killed with a 1 on 1. If I had laid down and taken the angry repercussions of their poor process implementation, and their complete lack of accountability, I would still be there - I just would have transferred to another manager. Some managers and teams are more toxic than others, but favoritism and bullying are allowed and seen Overworked and under-represented but was great for several years.

2
See reviews by: Helpful|Rating|Date|All