Not Worth It - Customer Service Representative PromptCare Employee Review

1.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, great relationship with patients

Cons

Overbearing management style, including gaslighting employees when they don’t provide the results they want (despite being impossible to achieve). Workload is extremely stressful for little pay. Training is non-existent. CSRs are blamed for everything. Impossible to give adequate attention to assigned patients due to high workload.

Explore other reviews about PromptCare

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

The company as a whole communicates seamlessly. All of my co-workers are great, the pay is exceptional. I trust in the direction that leadership is taking the company.

Cons

No cons I have come across with this company

1.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

No pros with this company

Cons

Everything from leadership to work life balance.

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