Not bad but not good either - Customer Service Representative (CSR) Progressive Insurance Employee Review

Wonderful people, great networking opportunities and skills training for different roles. They have flexible options for time off outside of PTO. Their VTO comes in handy. Theirs options to switch a working day and make-up time with an off day and vice versa.

It's harder to move into a role outside of your department, but easy to move laterally within it.

One day a week in the office. No weekends. Work from home 4 days. New hires do have to be in office 2 days for first year then go to 1 day a week. Benefits are good. Everyone is awesome. Really only had one supervisor who was a little on the micro managing side but they were new to it. Other than that VP don down the line to adjuster are all super nice and approachable

It’s a stress full job. I love it but it’s not for everyone. You have to be on your A game every day or you will get behind