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Progressive Insurance

Engaged employer

A job for someone who is ready to settle... - Commercial Lines Support Specialist Progressive Insurance Employee Review

3.0
26 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Fairly decent benefits. Nice people. Generous PTO policy.

Cons

An area-size sea of cubicles. Monotonous work. Every second of your day is accounted for, and god forbid you take more than 10 minutes of bathroom time a day. You are on the phone with a rude agent, or hateful customer for 8 hours straight with not much to look forward to. Maybe you'll get a raise and be able to sit at another cubicle and do more monotonous work? Who cares?

Explore other reviews about Progressive Insurance

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Cons

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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