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      Progressive Insurance

      Engaged employer

      Progressive Insurance reviews

      Remote Customer Service Representative - Custimer Service Representative Progressive Insurance Employee Review

      3.0
      17 Jan 2026
      Custimer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote Lots of training Group training Flex schedule Overtime available

      Cons

      It’s a call center. The calls are non-stop with 15 seconds in between. People call from every state and you have to hurry up and pull up the guidelines for that state.

      Explore other reviews about Progressive Insurance

      5.0
      1 Jun 2026
      Home adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is decent

      Cons

      Management can be overbearing with the micromanagement

      5.0
      23 Jun 2026
      Crm services consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      -Excellent PTO and paid holidays -Extremely understanding when it comes to FMLA and ADA -Supportive staff and leadership

      Cons

      -TERRIBLE health insurance specialists are now out of pocket until you meet your deductible -Call volume can lead to you becoming overwhelmed especially now that being cross trained into sales or processing is basically a requirement -No commission opportunities for sales

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