Cna 1 for 35 years - Certified Nursing Assistant CNA Primary Services Employee Review

Company has heart and cares about its employees Excellent client base and relationships with clients Consistently receive positive feedback from clients, candidates and employees on quality of service, responsiveness and care Flexibility on work schedules / hybrid, good work-life balance Good career growth opportunities Works on improvement - takes feedback and drives change Very strong systems and processes in place Friendly, positive coworkers and supportive managers

Could have more trainings / lunch and learns

A nice office space, some really great clients they have worked with for several years.

Management and micromanagement were the biggest issues during my time here. Progress updates were expected every few hours, and when management was out, HR would sometimes be asked to check in for updates as well. It often felt like employees were not trusted to do the jobs they were hired to do. Recruiting work was also heavily controlled. Candidate submissions had to be reviewed and approved by management before being sent to clients, which created unnecessary bottlenecks. There were times when strong candidates were not approved internally, only for similar candidates to be hired through other agencies. This made it difficult to feel empowered or trusted as a recruiter. There was very limited growth or development. After a year, I did not feel that I had learned much or advanced professionally. The environment felt high-pressure, with many tasks treated as urgent and little flexibility. Employees were expected to work hard with limited breaks, limited flexibility, and a five-day in-office schedule. Compensation was also a concern. The commission structure was very low compared to industry standards, and many placements resulted in only a few dollars per week in commission. Combined with the workload and lack of flexibility, it did not feel like employees were fairly compensated or valued. The company would benefit from stronger leadership training, more trust in employees, better compensation practices, and a greater focus on employee morale and retention. Overall, I would not recommend this company to someone looking for growth, autonomy, flexibility, or competitive compensation.